Frequently Asked Questions
+ How much do you charge?
The therapy rate for an initial 60-minute intake is $180 and $165 for each 50-minute session thereafter. We do offer a limited number of sliding scale slots based on financial need. We are always happy to consult by phone for free to answer questions and see if we'd be a good fit before meeting in person.
Assessment rates vary by package. Please contact us for more information.
+ What forms of payment do you accept?
We accept cash, check, Venmo, credit card, and HSA/FSA cards.
+ Do you take insurance?
We do not bill health insurance directly but are an out-of-network provider on many insurance panels. Both Dr. Ren and Dr. Messina are contracted providers with Lyra Healthcare EAP. We can provide the necessary paperwork for you to submit for reimbursement from your insurance company. Check out Better to facilitate the reimbursement process with your insurance company.
+ What are your hours?
Our hours are by appointment. Dr. Ren sees clients most days of the week and reserves a limited number of Saturday morning appointments for school-aged children. Saturday morning sessions are currently full. We also offer virtual sessions by video chat.
Dr. Messina is available during daytime hours on Mondays and 4pm other days of the week.
+ Do you provide psychological assessments?
Yes we do! Please click on the Assessments tab above to learn more
+ What can I expect from my first session?
During your first appointment we will review paperwork and gather background information to find out what your main concerns and goals are for therapy. We will feel each other out to gauge whether your therapist's skills and knowledge are able to meet your goals. At the end of the session we will mutually decide whether to work together. If you and your therapist are not a good fit, we can provide you with referrals for other providers. For children under 10, we recommend our first meeting be with parents only so we may speak freely about your concerns. For teens, the session will be split so your therapist can meet with each of you individually as well as together.
+ How long will it take?
Depending on your individual goals and presenting concerns, therapy can range from a few weeks to a year or more. To get the maximum benefit, it is recommended that we meet on a weekly basis to begin. We may go down to meeting every other week or less as symptoms improve. After our first few sessions, your therapist will develop an individualized treatment plan and will have a better idea of how long treatment may take.
As with most things in life, what you get out of this depends on what you put in. We value efficiency and respect both your time and mine. It won't always be fun or easy, but if you're ready to do the work, we promise we are too.
+ What do I tell my child/teen about coming to counseling?
Often children are scared of the unknown. Demystifying counseling and explaining the process helps alleviate fear. We encourage an open and honest dialogue with your child about their strengths and areas for growth. Our role is to help your child learn new skills and feel less scared/angry/sad. Just as importantly, we're here to help you be a better parent. You can offer them the opportunity to come in for one session before making any decisions.
If your child refuses to give therapy a try, don't force them to come. Counseling works best with buy-in. We can still work with you on ways to connect with your child and help improve the situation at home. Over time, they may come around.
+ What if I don't like my therapist?
Sometimes that happens. It's important for us to know because this process may have triggered something for you and it may not actually be about your therapist. That is something we can work through together. But we understand that not all personalities work well together and your therapist's style may not work for everyone. We don't take it personally. Our priority is for you to get help from someone you feel comfortable with. We are always happy to offer referrals to other providers.